Technology Guider: Create a new Outlook Profile

This article will help describe the steps needed for creating a new Outlook Profile to Point to Office365 servers.

1. In Microsoft Windows, click the 'Control Panel' button in the bottom left.

2. Click 'Mail (32-Bit)' to open the Mail Profile Settings.

Note: If you do not have the 'Mail (32-bit)' shortcut, please contact our 24/7 technical support line at 888-417-4448 x2.

3. In the following pop-up, click 'Add...' to create a new email profile to point to Office 365 servers

4. Name your profile. We recommend a name similar to 'Office365,' or something that will help you and Rightworks Support know that this is and Office 365 profile. Then, click 'OK.'

5. You will be asked for your name, email address, your password, and a password confirmation. Fill in the information, then click 'Next.'

6. Auto Discover will find your server settings and auto-connect you to your mailbox. Once the mailbox has been linked, you may be asked to confirm your settings again. It is recommended that you check the box labeled 'Save this password in your password list,' otherwise, you will be asked to provide your password whenever you open Microsoft applications. Then, click 'OK.'

7. Click 'Finish' once the account has been setup

**Important Note:** Before exiting the Mail settings, click on the drop-down menu beneath 'Always use this profile' and double-check that the profile you just created is the active one. Then, click 'Apply.'

When you launch Outlook, you will be brought to your Office365 mailbox.